About the Role

We’re looking for a proactive and detail-driven IT Inventory & Mobile Services Controller to join our IT Service Desk team at HQ in Sippy Downs.

In this role, you’ll take ownership of our IT asset and mobile service management ensuring stock accuracy, data integrity, and timely provisioning of equipment across all locations (including Brisbane, Chermside, WFH and Disaster Recovery setups).

You’ll play a key role in keeping our business moving by making sure the right equipment is in the right place at the right time. This is a fast-paced environment that requires strong communication skills, forward thinking and the ability to stay organised under pressure.

Key Responsibilities

• Manage IT hardware and mobile service inventory

• Procure and allocate IT equipment

• Plan and provision equipment for monthly staff intake

• Maintain accurate asset records across systems

• Manage lost, damaged and stolen assets

• Coordinate testing, warranty replacements and repairs

• Oversee asset disposal processes

• Administer and track mobile services

About You

• An excellent communicator (written and verbal)

• Proactive and confident taking ownership

• Meticulous with data and process accuracy

• Highly organised and able to prioritise effectively

• Calm and structured under pressure

• Forward-thinking and solutions focused

• Reliable, accountable and customer-focused

You’re someone who spots discrepancies, thinks ahead, and keeps things running smoothly - even when volumes are high.

Nice to Have

• 2–3 years’ experience in stock control or administration

• Exposure to IT asset management systems

• Qualification in Business Administration (or similar)

Additional Requirements

• Physically capable of manual handling (lifting, shelving, boxing IT equipment)

• Valid driver’s licence and reliable vehicle

• Office-based role (Monday–Friday)

• Occasional travel to Brisbane and Chermside offices