As a Home Assessor you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers. You will also cultivate and sustain strong relationships with both our customers and the repairer network, all while upholding a high standard of customer service to represent the Youi brand. You will be servicing from Rockhampton, Mackay and Townsville. You will servicing across Rockhampton, Mackay and Townsville

What you'll do

• Conducting comprehensive assessments of homes and buildings
• Supervising the overall quality of the claims process
• Ensuring compliance with relevant legislation
• Detecting and mitigating instances of fraud
• Attaining rapid resolution times and managing costs efficiently
• Validation of claim and repair costs

What you bring

• Experience in Home Claims Management or Home Assessing
• Experience in the construction industry with a building or trade qualification e.g. carpentry, plumbing
• Ability to compile scope of works and project manage builds
• Familiarity with the terminology and procedures associated with claims and building
• Strong communication and negotiation abilities
• A dedicated commitment to delivering outstanding customer service with an ability to show empathy and care
• Competent computer literacy

Ready?

If you're keen to join our team as a Home Assessor, apply now to expand your skillset and increase your career opportunities or reach out to Bryan Woodford for more information about this role.