We're looking for a people-focused leader who’s confident with tech, enjoys coaching others, and thrives in a fast-paced environment. In this role, you'll help drive performance, support growth, and ensure our customers get the help they need—when they need it most. This role will be based in the Brisbane office

What you’ll be doing

• Lead, coach, and develop a team of Motor Assessors
• Oversee the quality and consistency of claim assessments
• Support process improvements and drive high performance
• Ensure compliance with industry standards and internal policies
• Help reduce fraud and manage claims costs
• Represent Youi values in every customer and stakeholder interaction

What great looks like

• Leadership experience, ideally in insurance or automotive
• Strong understanding of vehicle assessment or repair processes
• Comfortable with digital tools and tech systems
• Able to guide and motivate a team through change
• Clear communicator who builds trust and leads by example

If you are currently in a leadership role and looking for the next step in your assesssing career, then apply today or reach out to Eamonn Magee for more information about this opportunity.