Quantum Assessor
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Job no: 501498
Work type: 38 HOUR WK - ROSTERED
Location: SUNSHINE COAST
Categories: Assessing, Claims
Join our high performing team as a Quantum Assessor, where you'll have the chance to make a significant impact and advance your career.
In this role, you will be assessing third party motor claims via desktop to determine fair and reasonable costs.
On a normal day, you will:
- Inspect claims files and images to assess damage, determine loss extent, and get online quotations to authorise claim settlements within guidelines
- Prepare assessments following organisational objectives, business guidelines, and the Code of Practice
- Authorise costs and replacements based on the best value quotations and supervise the repair work quality
- Handle disputed recoveries and settlements through expert review
- Communicate outcomes and recommendations to department staff
- Support colleagues to improve efficiencies and positively influence business and customer outcomes
About you:
- Must have a trade qualification in Panel Beating, Spray Painting, or Light Vehicle Mechanical
- Experience in the motor trade/industry
- Adept at using computers and learning new systems or applications
- Knowledge of conflict resolution processes
- Strong time management and multitasking abilities
- Professional written and verbal communication skills
- A team player with the ability to build rapport with stakeholders
- Strong problem-solving and resolution skills
Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time
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