Home Claims Large Loss Advisor

Apply now Job no: 502158LargeLossJun26
Work type: 38 HOUR WK - ROSTERED
Location: SUNSHINE COAST
Categories: Claims

 

Join our dynamic team in Home Claims, managing a portfolio of large loss claims from our HQ. Your role will be central to Youi’s reputation and relationships by playing a crucial role in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your exceptional problem-solving and communication skills to ensure our Youi clients have a positive and memorable claims experience.

 

About the role 

  • Onsite and full-time, working Monday-Friday
  • Managing your own portfolio of high complexity and large loss claims
  • Helping our customers in their time of need by processing their claims from start to finish 
  • Problem solving daily to reach outcomes that work for both our clients and Youi 
  • Being a direct point of contact for customers, service providers and assessors to ensure the smooth processing of each claim within your portfolio

 

About you 

  • Experience in home claims (preferred) or claims management
  • Experience in reading and interpreting building assessment reports and specialist reports an advantage
  • Exceptional verbal and written communication skills
  • Experience in administration, with high attention to detail 
  • Strong problem-solving skills and sound decision-making capabilities 
  • Familiarity with case or portfolio management is a plus 
  • Technical skills or trade qualifications an advantage
  • Experience in navigating and upskilling in computer systems

Don't tick every box? Don't worry!

We understand that many skills are transferable, and with every journey at Youi unique as you are, we encourage you to apply. Apply today and be part of a supportive and engaging team or reach out to Danielle Keech with any questions.

 

Advertised: E. Australia Standard Time
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